FAQ

1. File and Artwork Preparation

A. What is the preferred file type to submit to you?

We prefer to print with high-resolution .JPG format. We also accept .AI(outlined), .EPS, .PSD, and PDF. Submit your files using 150 DPI (dots per inch) or higher for better quality. Please refer to the File Requirements page before uploading your image.

B. How do I prepare my files?

If you are an experienced designer, make sure you follow the guidelines under the File Requirements page. Otherwise, we strongly urge you to create your own design using our Design Industry Tap.

C. What colors can I choose from? How many colors?

1. You can choose any and however many colors you like. With the advances of digital printing, you can print high-resolution, full-color prints.
2. We print using standard CMYK colors. Please design your artwork in CMYK, since there might be some color difference if RGB is used.

D. What’s the difference between CMYK and RGB?

CMYK (Cyan, Magenta, Yellow, and Key [Black]) are the colors we use in the printing process. RGB (RGB) are the colors used in monitors and screen displays. Create your document in CMYK mode so that the colors on your screen match as closely as the final printed product. Printing in RGB could result in color variation.

E. What kind of image should I use?

Please make sure you are using a camera with 2 or more megapixels. Set your camera on the highest quality and resolution, so that the print comes out as best as it can.

2. Products, Services & Materials

A. What types of products are at Design ELF?

Design ELF offers a wide range of printing, signage, banners, accessories, and more promotional items. Customize your design, we are sure you are getting the best quality for the best price.

B. What are the differences between indoor and outdoor banners?

Depending on its intended use, you might want to be strategic in picking the right banner. For indoor use, you’ll want to go with something that is more economic – perhaps an Economic Fabric Banner. For outdoor use, you’ll want to stick with something more durable and enduring. Vinyl banners are great for enduring hard weather conditions for over three years.

C. What are grommets, and what are they used for?

Grommets are holes that stabilize and hang up the banner. They are placed every two or three feet on the banner.

D. Are your car magnets strong enough to stick to all vehicles?

Our car magnets are specially-made to stick to all vehicles. As long as the surface is made of metal, and there isn’t much damage to the body of the vehicle, it should stick without a problem.